Privacy Policy

This Privacy Policy explains how Luxury Casino, operated via the website luxurybet-ca.com, collects, uses, discloses, and protects personal information of players and website visitors in Canada. It applies to all users who access or use our services, including real-money gaming, account management, support, and browsing activities on our site. By using our services, you acknowledge that you have read and understood this Privacy Policy. This Privacy Policy is effective as of 01 January 2026 and supersedes any previous versions applicable to our Canadian operations.

Who We Are

OBSERVE: The services offered at luxurybet-ca.com under the brand Luxury Casino are operated for Canadian players under distinct but related licensed entities, depending on your location within Canada.

EXPAND: To ensure transparency and compliance with applicable laws and gaming regulations in Canada and internationally, we identify our operator entities and their licensing framework, and provide contact channels for privacy-related matters.

REFLECT: The following information defines the data controller(s) responsible for processing your personal information when you use our services.

Operator and Licensing Structure

• Canada (outside Ontario): Services are provided on behalf of the group by Fresh Horizons Ltd, a limited company incorporated in the British Virgin Islands and licensed by the Kahnawake Gaming Commission (KGC) under licence number 00812 for online casino operations for Canadian players outside Ontario.
• Ontario, Canada: For players physically located in Ontario, services are provided by Apollo Entertainment Ltd, a limited company registered in Malta and licensed by the Alcohol and Gaming Commission of Ontario (AGCO) / iGaming Ontario under operator licence number OPIG1193309.
• International Regulatory Footprint (for oversight and standards): Apollo Entertainment Ltd also holds licences from the UK Gambling Commission (account number 38620) and the Malta Gaming Authority (licence MGA/B2C/164/2008) for remote gambling operations, and participates in independent testing and certification programmes.

Data Controller

• For players outside Ontario but within Canada, the primary data controller for gaming-related processing is Fresh Horizons Ltd, acting under KGC licence 00812.
• For players in Ontario, the primary data controller is Apollo Entertainment Ltd, acting under AGCO / iGaming Ontario licence OPIG1193309 and subject to the Ontario iGaming framework.
• Certain processing activities (such as platform management, customer support, analytics, security, and group compliance) may be jointly controlled or carried out on behalf of these entities by other companies within the broader Casino Rewards group or their service providers, in line with this Privacy Policy.

Contact for Privacy Matters (DPO / Data Protection Function)

• Primary privacy contact email: [email protected] (general and privacy-related queries)
• Support contact email: [email protected] (account-level questions and rights requests, which will be routed internally to the appropriate privacy function)
• Postal / physical address: Our operator entities are incorporated in the British Virgin Islands and Malta respectively. Exact street addresses and designated mailing details may be provided on request via email and will also be available in our account interface or help section when updated.

We maintain an internal data protection function that oversees compliance with applicable Canadian privacy laws and international standards. You may contact this function at any time via [email protected] with "Privacy" in the subject line.

What Personal Data We Collect

OBSERVE: We collect different categories of personal and technical data when you browse luxurybet-ca.com, register an account, use our games, or contact us.

EXPAND: These data categories support regulatory obligations (including KYC/AML), secure operation of gaming services, customer support, responsible gambling, and marketing where permitted.

REFLECT: Below we categorize the information we collect and provide examples for clarity. The exact data collected may vary depending on your location, device, and use of specific features.

Identity and Contact Data

• Registration information: Full name, date of birth, residential address, email address, telephone number, and country/province of residence.
• Account identifiers: Username, account number, security questions and answers, and other identifiers you create or that we assign.
• Verification documents (KYC): Copies of government-issued identification (e.g., passport, driver's licence), utility bills, bank statements, or other proof-of-address and age verification documents you upload.

Technical and Usage Data

• Device and connection data: IP address, approximate geolocation derived from IP (used for jurisdictional checks), device type, operating system, browser type and version, screen resolution, and language settings.
• Log data: Access timestamps, session duration, pages visited, clicked links, referring/exit pages, error logs, and performance metrics.
• Security and integrity data: Login history, failed login attempts, device fingerprints, authentication tokens, and data required for fraud detection and security monitoring.

Financial and Transaction Data

• Payment details: Limited payment card information (such as card type, masked card number, expiry date) where required, wallet identifiers, payment transaction IDs, and payment method preferences. Full card data, where applicable, are generally processed by secure third-party payment processors and not stored in full by us.
• Account balances and transactions: Deposits, withdrawals, bonuses credited, wagering activity related to specific bonuses, chargebacks, refunds, and currency information.
• Verification for financial compliance: Documentation or confirmations related to source of funds, proof of ownership of payment methods, and AML-related inquiries.

Gaming and Behavioural Data

• Gameplay history: Game titles played, session timestamps, bet sizes, stakes, wins and losses, jackpots, and overall betting patterns.
• Interaction data: Click-stream data, navigation behaviour within the website or app, time spent on various sections, and response to in-site prompts.
• Responsible gambling data: Self-exclusion status, deposit limits, loss limits, session reminders, and records of interactions with responsible gambling tools and support.

Communications and Support Data

• Customer support interactions: Emails sent to [email protected] or other addresses, chat transcripts, call notes (where applicable), and complaint records.
• Marketing preferences: Opt-in/opt-out status for email, SMS, push notifications, and other marketing channels, including records of consent and withdrawal.
• Surveys and feedback: Responses to player surveys, feedback forms, and participation in research or promotional campaigns.

Cookies and Similar Technologies

• Cookie identifiers: Unique identifiers stored in cookies or similar technologies (such as local storage or pixels) to recognize your browser or device.
• Tracking data: Data about your interactions with our site and marketing communications, collected via first-party and, with your consent where required, certain third-party cookies and tracking tools.

Legal Basis for Processing

OBSERVE: Our processing of personal information for Luxury Casino via luxurybet-ca.com must be grounded in recognized legal bases under applicable Canadian privacy laws and, where relevant, comparable international standards.

EXPAND: We combine multiple legal bases to ensure we can provide regulated gaming services, meet our regulatory obligations (including KYC/AML and responsible gambling), secure our systems, and communicate with players.

REFLECT: The legal bases we rely upon are outlined below, and we may rely on more than one basis for the same processing activity.

Performance of a Contract

• Purpose: To establish and manage your gaming account, process deposits and withdrawals, settle bets, credit winnings, and provide customer support.
• Scope: This includes processing identity and contact data, account and transaction data, gameplay records, and communications necessary to fulfil the terms and conditions you agree to when opening an account.
• Implication: Without this processing, we cannot provide you with access to real-money gaming services.

Compliance with Legal and Regulatory Obligations

• Regulatory requirements: We are subject to obligations under Kahnawake, Ontario, and other relevant gaming regulations (including KYC, AML, terrorist financing, fraud prevention, and responsible gambling requirements).
• Record-keeping and reporting: We process and retain identity, verification, financial, and transactional data to comply with mandatory reporting, auditing, and record retention periods set by applicable laws and regulators.
• Law enforcement: We may process and disclose data when required by law, court order, or competent authority.

Legitimate Interests

• Security and integrity: Protecting our platform, players, and business from fraud, money laundering, abuse, security breaches, and other harmful activity.
• Service improvement and analytics: Analysing user behaviour at an aggregated or pseudonymised level to improve games, website performance, and user experience, and to understand market trends.
• Internal governance: Conducting internal audits, quality controls, risk management, and corporate reporting.
• Balancing test: When relying on legitimate interests, we assess that our interests are not overridden by your rights and freedoms. You may have the right to object to such processing (see "Your Rights").

Consent

• Marketing communications: We rely on your consent to send electronic marketing communications (email, SMS, push notifications) where required by applicable law. You can withdraw your consent at any time through the account settings or by using the "unsubscribe" link in our communications.
• Optional cookies and similar technologies: Non-essential cookies (such as advertising or certain analytics cookies) may be placed or read on your device only with your consent where required, which you can manage via our cookie tools or browser settings.
• Special categories of data (if any): We do not generally seek to collect sensitive categories of data. If we must process such data in rare circumstances (for example, medical documentation in responsible gambling assessments), we will do so only with your consent and/or where strictly required by law or regulatory guidance.

Purpose of Processing

OBSERVE: Personal information collected through luxurybet-ca.com is used for multiple interrelated purposes necessary for regulated online casino operations.

EXPAND: These purposes span from service delivery to security, regulatory compliance, marketing, and responsible gambling.

REFLECT: Below we list key purposes and how they relate to the data categories described above.

Provision and Management of Casino Services

• Creating and maintaining player accounts, including verification of age, identity, and eligibility to play.
• Processing deposits, wagers, and withdrawals, updating account balances, and crediting bonuses and rewards.
• Providing access to games and related features, including technical support and troubleshooting.

Regulatory Compliance and Risk Management

• Conducting KYC and AML checks, including screening against sanctions and watch lists where required by law.
• Monitoring transactions and gameplay for suspicious patterns, fraud, and integrity issues.
• Maintaining audit logs and records required by Kahnawake Gaming Commission, AGCO/iGaming Ontario, and other competent authorities.

Service Improvement and Analytics

• Analysing aggregated or pseudonymised data to understand player preferences and optimize games, promotions, and site layout.
• Measuring technical performance (e.g., loading time, error rates) and improving system stability.
• Conducting statistical and research activities to enhance responsible gambling tools, using anonymised or aggregated data whenever possible.

Marketing and Personalisation

• Sending promotional offers, bonuses, and news about Luxury Casino and related services, subject to your marketing preferences and applicable law.
• Customising content and offers within your account based on your account history, gameplay, and stated preferences.
• Measuring the effectiveness of marketing campaigns and promotions, including segmentation and frequency capping.

Security, Fraud Prevention, and Enforcement

• Ensuring the integrity of games and systems, including monitoring unusual access patterns, abuse of bonuses, and prohibited behaviours.
• Protecting against account takeover, unauthorized access, and data breaches through authentication, device recognition, and security monitoring.
• Enforcing our terms and conditions, investigating potential violations, and defending our legal rights or responding to claims.

Customer Support and Communication

• Responding to inquiries, complaints, and support requests via email or other channels.
• Notifying you of service updates, changes to terms and policies, and important account information.
• Maintaining records of interactions to improve support quality and ensure consistent handling of cases.

Disclosure & Sharing

OBSERVE: To operate Luxury Casino via luxurybet-ca.com, we must share selected personal data with trusted third parties and authorities under strict conditions.

EXPAND: Such disclosures are limited to what is necessary, subject to appropriate contractual and security safeguards, and aligned with the legal bases described above.

REFLECT: The categories of recipients and the situations in which data may be shared are detailed below.

Group Companies and Operational Partners

• Group entities: Companies within the broader Casino Rewards group, including Fresh Horizons Ltd and Apollo Entertainment Ltd, may access data to provide consolidated services (e.g., platform operations, risk management, customer support) where permitted by law and required for contract performance or legitimate interests.
• Platform and IT providers: Third-party vendors supplying hosting, IT infrastructure, software platforms, cloud storage, security monitoring, and technical support services.

Payment Service Providers and Financial Institutions

• Payment processors: Banks, card schemes, e-wallet providers, and other payment service providers that process deposits and withdrawals on our behalf.
• Financial integrity: Sharing relevant transaction and identity data with these providers to prevent fraud, money laundering, and financial crime, and to resolve disputes or chargebacks.

Regulators, Authorities, and Dispute Bodies

• Gaming regulators: Kahnawake Gaming Commission, AGCO/iGaming Ontario, and other competent gaming authorities that oversee our operations, including for audit, reporting, and investigation purposes.
• Law enforcement and public authorities: Police, tax authorities, courts, and other governmental bodies, where disclosure is required by law, regulation, or valid legal process.
• Alternative dispute resolution (ADR): Independent bodies such as eCOGRA that may handle unresolved complaints or arbitration processes, where you consent or where permitted by applicable regulations.

Service Providers and Professional Advisors

• Customer support providers: External contact centres or specialists engaged to assist with player communications under our instructions.
• Analytics and security providers: Companies that supply analytics tools, fraud detection systems, geo-location services, and security solutions.
• Professional advisors: Lawyers, auditors, consultants, and insurers who require access for the purpose of providing their services to us and who are bound by confidentiality obligations.

Marketing, Affiliates, and Advertising Partners

• Affiliates and marketing intermediaries: Carefully selected marketing partners who promote Luxury Casino under affiliate or advertising agreements, to the extent necessary for performance tracking and reconciliation of marketing campaigns.
• Advertising networks and platforms: Where we use third-party advertising technologies, certain pseudonymised or aggregated data may be shared for campaign delivery and measurement, subject to your consent where required by law.

Corporate Transactions

• In the event of a merger, acquisition, reorganization, sale of assets, or other corporate transaction, your personal information may be transferred as part of the transaction, subject to continued protection consistent with this Privacy Policy.

Safeguards

• All third parties that process personal data on our behalf are bound by contractual obligations to process such data only on our documented instructions, to maintain appropriate security measures, and to comply with applicable privacy laws.

International Transfers

OBSERVE: Luxury Casino operations involve entities and service providers located in multiple jurisdictions, including outside Canada.

EXPAND: When your information is transferred internationally, we implement safeguards designed to ensure an equivalent level of protection as in your home jurisdiction.

REFLECT: Below we explain where data may be transferred and how it is protected.

Destinations of Data Transfers

• Within Canada: Data may be processed in data centres or by service providers located in Canada, including for Ontario and rest-of-Canada operations.
• European Union / European Economic Area (EEA) and Malta: Certain processing, especially for platform management, compliance, and support, may occur in the EU/EEA, including Malta where Apollo Entertainment Ltd is registered.
• United Kingdom: Data may be accessed or processed in the UK in connection with licensing oversight by the UK Gambling Commission and related compliance or technical operations.
• British Virgin Islands and other locations: As Fresh Horizons Ltd is incorporated in the British Virgin Islands, limited access or processing may occur there or in other jurisdictions where our core suppliers or group functions are located.

Protection Measures for International Transfers

• Contractual safeguards: Where required, we implement data transfer agreements based on recognized standard contractual clauses or equivalent contractual safeguards to ensure that data recipients outside your jurisdiction provide an adequate level of protection.
• Regulatory alignment: We take into account guidance from relevant authorities (including Canadian regulators and, where applicable, EU/EEA guidelines) regarding cross-border data transfers and implement supplementary measures where necessary (such as encryption and access controls).
• Need-to-know access: Only personnel and providers who require access for legitimate business or regulatory reasons receive access to personal information, and they are bound by confidentiality obligations.

By using our services, you understand that your personal information may be transferred internationally as described above, subject to these safeguards and in accordance with applicable laws.

Data Retention

OBSERVE: We retain personal information for as long as necessary to fulfil the purposes described in this Privacy Policy and to comply with legal, regulatory, and operational requirements.

EXPAND: Gaming and financial regulations in Kahnawake, Ontario, and other jurisdictions impose minimum retention periods, particularly for KYC and transactional data, which we must respect.

REFLECT: Where no specific legal requirement applies, we define retention periods based on necessity and risk, after which data is securely deleted, anonymised, or aggregated.

Indicative Retention Periods

• Account and identity data: Typically retained for the duration of your active account and, after closure, for a period of 5 to 7 years, depending on applicable regulatory requirements, to respond to legal claims, audits, and investigations.
• KYC and verification documents: Retained for at least 5 years from the end of the business relationship or final transaction, or longer if required by AML or gaming regulations.
• Transaction and gaming history: Retained for at least 5 years after the relevant transaction or account closure, to comply with record-keeping obligations and for dispute resolution.
• Marketing data and preferences: Retained until you withdraw consent or object to processing, plus a short period to implement your request and maintain records of your preferences (e.g., up to 2 years for audit and compliance tracking).
• Customer support and complaint records: Typically retained for 5 years after closure of the case, or longer if necessary for regulatory or legal reasons.
• Technical and log data: Retained for shorter periods in line with security and operational needs, typically ranging from several months up to 2 years, unless a longer period is required for investigations or regulatory purposes.

Deletion and Anonymisation

• When data is no longer necessary for the specified purposes and no longer required by law, we will securely delete or irreversibly anonymise it.
• Backups may retain limited data for additional periods for security and continuity purposes, but such data will be securely destroyed or overwritten according to our backup and disaster recovery policies.

Your Rights

OBSERVE: As a user of Luxury Casino via luxurybet-ca.com, you have rights in relation to your personal information under applicable Canadian privacy laws and, where relevant, international standards comparable to GDPR-type frameworks.

EXPAND: While our primary legal framework is Canadian, we structure our privacy practices to align closely with recognised global principles, including rights of access, rectification, deletion, restriction, objection, and data portability, and clear control over marketing consent.

REFLECT: Below we summarise your key rights, how to exercise them, and how we respond.

Right of Access

• You may request confirmation as to whether we process your personal information and obtain a copy of such data, along with an explanation of how we use it and with whom it is shared.

Right to Rectification

• You may request correction of inaccurate personal information and completion of incomplete data. In many cases, you can update core account details directly through your account settings.

Right to Deletion (Erasure)

• You may request deletion of your personal information in specific circumstances, for example when it is no longer necessary for the purposes for which it was collected, or if you withdraw consent (where consent is the sole legal basis).
• We may not be able to delete data that we must retain to comply with legal or regulatory obligations (such as KYC/AML and gaming records). In such cases, we will restrict processing to the minimum required by law.

Right to Restrict Processing

• You may request that we restrict processing of your information in certain situations, such as when you contest its accuracy, the processing is unlawful, or we no longer need the data but you require it for legal claims.

Right to Object

• You may object to processing based on our legitimate interests, including profiling carried out on that basis. We will assess your objection and cease such processing unless we demonstrate compelling legitimate grounds or the processing is required for legal claims.
• You have an unconditional right to object at any time to the use of your personal information for direct marketing, including profiling related to direct marketing, and we will promptly honour such objection.

Right to Data Portability

• Where technically feasible and appropriate, you may request to receive certain personal information you have provided to us in a structured, commonly used, and machine-readable format and request that we transmit it to another controller, where processing is based on consent or contract and carried out by automated means.

Right to Withdraw Consent

• Where we rely on your consent (for example, for certain marketing activities or optional cookies), you may withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing based on consent before its withdrawal.

Procedures for Exercising Your Rights

• How to submit a request: You may exercise your rights by contacting us at [email protected] or [email protected], clearly indicating the right you wish to exercise and providing sufficient information to verify your identity and locate your data (such as your username, registered email, and province).
• Identity verification: To protect your account, we may request additional information or verification documents to confirm your identity before acting on your request.
• Response timeframe: We aim to respond to all valid requests within 30 days of receipt. If your request is complex or numerous, we may extend this period in line with applicable law, and we will inform you of any extension and reasons.
• Cost: Requests will generally be handled free of charge. Where permitted by law, we may charge a reasonable fee or refuse to act on manifestly unfounded or excessive requests, in particular due to their repetitive character.

Nothing in this section limits any rights you may have under specific provincial or federal privacy laws in Canada, which may grant additional protections or, in some cases, impose specific procedures we will follow.

Cookies & Tracking Technologies

OBSERVE: We use cookies and similar technologies on luxurybet-ca.com to ensure core functionality, improve user experience, and support analytics and marketing.

EXPAND: Some cookies are strictly necessary for the operation of the site, while others are optional and used only with your consent where required.

REFLECT: The main types of cookies we use and how you can manage them are described below.

Types of Cookies

• Session cookies: Temporary cookies that are stored on your device only for the duration of your session and are deleted when you close your browser. They enable essential functions such as login, session management, and secure navigation.
• Persistent cookies: Cookies that remain on your device for a defined period or until you delete them, allowing us to remember your preferences (such as language settings) and recognize you when you return.
• First-party cookies: Cookies set directly by luxurybet-ca.com to support site functionality, security, and internal analytics.
• Third-party cookies: Cookies set by third-party providers (such as analytics, security, or marketing partners) that help us measure site performance, detect fraud, and, where permitted, deliver targeted advertising or track campaign effectiveness.

Purposes of Cookies

• Strictly necessary / functional: Required for the website and games to function properly, including secure login, account management, payment processing steps, and navigation. These cannot be disabled via our cookie tools as they are essential.
• Performance and analytics: Help us understand how visitors use the site, which pages are most popular, and how features perform. This information is typically aggregated and used to improve the service.
• Advertising and marketing: Used, where permitted, to deliver and measure targeted advertisements, tailor promotions to your interests, and control ad frequency. These are generally optional and subject to your consent where required by law.

Managing Cookies and Choices

• Browser settings: Most web browsers allow you to manage cookies through their settings, including blocking or deleting cookies. Please refer to your browser's help section for instructions.
• Internal tools (where available): We may provide a cookie or privacy settings panel on luxurybet-ca.com that allows you to configure preferences for non-essential cookies.
• Effect of disabling cookies: If you disable or reject certain cookies, parts of the site may not function correctly, and some features, such as remembering your login details, may not be available.

Data Security

OBSERVE: Protecting your personal information and ensuring the integrity and fairness of gaming services at Luxury Casino is a core obligation.

EXPAND: We implement layered technical and organizational security measures, regularly review our controls, and align our practices with recognized industry standards.

REFLECT: While no system can be guaranteed 100% secure, we take reasonable steps to reduce the risk of unauthorised access, misuse, loss, or disclosure of your data.

Technical Security Measures

• Encryption in transit and at rest: Data transmitted between your device and luxurybet-ca.com is protected using up-to-date cryptographic protocols (such as TLS 1.2 or higher). Sensitive data is encrypted at rest where appropriate.
• Access control and authentication: Access to personal information is restricted to authorised personnel under a role-based access model. Multi-factor authentication and strong password policies are used for internal systems where feasible.
• Network and application security: Firewalls, intrusion detection/prevention systems, and other safeguards are used to protect network boundaries and core systems. Regular vulnerability assessments and security patches are applied.

Organisational and Procedural Measures

• Security governance: We maintain internal policies and procedures covering data protection, incident response, access management, and acceptable use, reviewed at regular intervals.
• Staff training: Employees with access to personal data receive training on confidentiality, data protection obligations, and secure handling of information.
• Testing and certification: Our platform is subject to testing and auditing by independent bodies such as eCOGRA, which assess fairness, RNG integrity, and payout performance. Security considerations are also part of regulatory audits under KGC, AGCO/iGaming Ontario, MGA, and UKGC frameworks.

Incident Response

• Monitoring and detection: Systems and logs are monitored for unusual activity that may indicate a security incident.
• Containment and remediation: In the event of a suspected or actual data incident, we activate our incident response procedures to contain the issue, investigate root causes, and implement corrective actions.
• Notification: Where required by law or regulation, we will notify relevant authorities and affected individuals of a data breach without undue delay, providing information on the nature of the incident, potential impacts, and mitigation steps.

Complaints & Contacts

OBSERVE: You have the right to raise concerns or complaints about how we handle your personal information.

EXPAND: We provide multiple channels for submitting questions and complaints and explain escalation options, including contact with applicable supervisory or regulatory authorities.

REFLECT: Our aim is to resolve issues directly with you wherever possible and maintain transparent communication.

Contacting Us

• Email (primary for privacy and general questions): [email protected]
• Email (support and account-related issues): [email protected]
• Other contacts: For media, sales, or HR enquiries, you may use [email protected], [email protected], or [email protected] respectively. These addresses are not primary privacy channels but may route queries internally.

Internal Complaint Procedure

1. Submission: Send your complaint or concern to [email protected] or [email protected], including:
   • Your full name, username, and registered email address;
   • A clear description of your concern, including relevant dates and supporting evidence;
   • Any steps already taken with our customer support team.
2. Acknowledgment: We will acknowledge receipt of your complaint as soon as reasonably practicable, typically within 5 business days.
3. Review and investigation: Your complaint will be reviewed by the appropriate department (which may include our internal data protection function or compliance team). We may contact you for further information or clarification.
4. Outcome: We aim to provide a substantive response within 30 days of receiving all relevant information. If we cannot respond within this timeframe, we will inform you of the delay and provide an estimated resolution date.

Escalation to Regulators and External Bodies

• Gaming-related disputes: If your complaint relates to the fairness of games, payouts, or service quality and is not resolved to your satisfaction, you may, depending on your jurisdiction, escalate to:
  • Kahnawake Gaming Commission for players outside Ontario, Canada;
  • Alcohol and Gaming Commission of Ontario (AGCO) and iGaming Ontario for Ontario players;
  • eCOGRA or other ADR providers as may be specified in our terms for certain disputes.
• Privacy and data protection concerns: If you are not satisfied with our response to a privacy-related complaint, you may have the right to contact the relevant privacy or data protection authority in your province or at the federal level in Canada. Contact details may vary by province; we can assist in identifying the appropriate authority upon request.
• Responsible gambling concerns: For support and independent advice on responsible gambling, you may consult resources such as the Responsible Gambling Council (Canada).

Updates

OBSERVE: We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or industry practices.

EXPAND: Material changes will be communicated proactively, with an opportunity for you to review them before they take effect where feasible.

REFLECT: Your continued use of luxurybet-ca.com after updates take effect will signify your acceptance of the revised Privacy Policy.

Notification of Changes

• Website posting: The current version of the Privacy Policy will always be available on luxurybet-ca.com, including the effective date and, where appropriate, a brief description of key changes.
• Direct notifications: For significant changes that materially affect your rights or how your personal information is processed, we will endeavour to notify you in advance via:
  • Email to your registered email address;
  • Account dashboard messages; and/or
  • Website banners or pop-up notifications.

Advance Notice and User Choices

• Advance notice: For material changes, we will aim to provide at least 30 days' notice before the updated Privacy Policy becomes effective, unless a shorter period is required for regulatory or security reasons.
• Review and consent: Where required by law, we will seek your consent to certain changes (for example, new processing activities based on consent). In such cases, you may be asked to review and accept updated terms when logging into your account.
• Right to object or close account: If you do not agree with the updated Privacy Policy, you may object to certain processing (where applicable) or close your account. We will continue to process your data only as permitted or required by law, including for retention and regulatory obligations.

Last updated: January 2026

Any previous versions of this Privacy Policy applicable to Luxury Casino and luxurybet-ca.com may be made available upon request for your reference.